MMDHD Community Health Services Client Survey

Please share with us how you think we are doing with our services. Your input is greatly appreciated!

 

 

 

 1. Location of service:  2. Date of service:

 3. Time of appointment:  4. Length of wait:

 5. Your zip code:  6. Years you've lived at current address:

 7. Type of appointment:

 8. Times you have used Health Department services:

 9. Service provided today:

    Other service:

Please rate the quality of our services in the following (Please provide comments at the end of the form.)

 10. Health Department programs have made a postive difference for my child/me.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 11. Health Department staff were friendly and respectful.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 12. Health Department staff could answer my questions and gave me useful information.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 13. When calling the Health Department, I can reach the staff when I need to.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 14. The Health Department office or offsite clinic was easy for me to find.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 15. I am satisfied with the service I received today.

   Strongly agree
   Agree
   Neutral
   Disagree
   Strongly disagree

 16. How did you hear about our services?

   Newspaper
   TV
   Telephone Book
   Doctor's Office
   School
   Friend/Family
   Other - please specify below:

    Other service:

 17. Have you visited the health department website at www.mmdhd.org before?

   Yes
   No

 18. How can we improve our services?

If you would like us to contact you regarding a concern you may have, please provide the following information:

Your Name:   Phone:   Email:


  
 
 

©2009 Mid-Michigan District Health Department